Terms of Service | SupplySynk

1. Acceptance of Terms

By accessing or using SupplySynk ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

SupplySynk is a cloud-based inventory management platform that provides AI-powered forecasting, inventory tracking, order management, and related services. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

3. User Accounts

To use certain features of the Service, you must create an account. You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized access
Providing accurate and complete information

We require two-factor authentication for all accounts to enhance security.

4. Subscription and Payment

Some features of the Service require a paid subscription. By subscribing:

You agree to pay all fees associated with your subscription plan
Fees are billed in advance on a monthly or annual basis
Subscriptions automatically renew unless cancelled
Refunds are handled according to our refund policy

5. Acceptable Use

You agree not to:

Use the Service for any illegal purpose
Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit malware or harmful code
Attempt to gain unauthorized access to our systems
Interfere with or disrupt the Service
Resell or redistribute the Service without permission
Use the Service to store or transmit illegal content

6. Intellectual Property

The Service and its original content, features, and functionality are owned by SupplySynk and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of the data you input into the Service.

7. AI-Generated Content

The Service uses artificial intelligence to generate content such as product descriptions and forecasts. You acknowledge that:

AI-generated content may not always be accurate
You are responsible for reviewing and verifying AI outputs
AI features are provided "as is" without guarantees
Usage of AI features is subject to fair use limits per plan

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our data practices as described in the Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, SupplySynk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill. Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately. You may export your data before termination.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@supplysynk.com
Address: San Francisco, CA, United States